In order to book an appointment at Obsidian, we require a $50 NON-REFUNDABLE deposit which is made through e-transfer upon design approval.

 Inquiries and bookings can be done through our contact form, email, instagram or through the artist's social media directly. All tattoos are done at the artist's hourly rate, (or flash rate) plus GST and a $25 set up fee. 

Before any designing or drawing is made, you must send your deposit. Your design will be drawn prior and ready when you arrive at your appointment. Small minor adjustments can be made the day of, however large changes and complete design changes will result in a rescheduling of your appointment and a $50 fee to redraw the design. We ask that you give us minimum 2 weeks notice of any design changes. Your appointment is accepted based on design approval - therefore change in design that does not suit the artists style will result in cancellation. 

Flash designs are not subject to any adjustments or changes.  

We do not typically send our designs beforehand. Taking our artists work to another shop is illegal. 

Many factors come into play when one needs a touch up. Fine line tattoos are sometimes more subject to needing touch ups due to their fine and delicate nature. However how carefully you follow our after care instructions will play a critical role in how your tattoo heals. Skin type, location, etc will all play a role in healing. Touch ups must be done 4 weeks after the initial appointment, and are $50 + GST.Any touch ups done outside of an 8-10 week time frame will be charged at $125 + GST  per touch up. 

We do touch up other artists work if you have a valid reason for not going back to the original artist. Foreign touch ups are charged at our hourly rate. 

If you are unsure if your tattoo is in need of a touch up, please send us a clear, detailed, well lit photo of the piece in question to us and our expert artist can give you insight. 

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If you are over 10 minutes late for your appointment it may need to be rescheduled. You will be required to send a new deposit to rebook. As much as we would love to fit you in, sometimes it is not possible that day.

Life happens and we understand if your appointment must be cancelled. We require minimum 48 hours notice, and your appointment  will be rescheduled at another date that works for both of us with no penalty. Last minute cancellations less than 48 hours, result in a loss of your deposit and in order to reschedule you will need to send a new one. Appointments can only be rescheduled once within a three month period; otherwise in order to rebook, a new deposit will need to be sent. 

Due to our small studio size - we ask that you do not bring any additional guests with you. If so, they will have to sit out in the lobby by the elevators for the duration of your appointment. 

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At Obsidian we do not tattoo numbed skin. Applying numbing to the skin without our consent will result in cancellation and a new deposit to rebook. Numbing changes the skin making it more difficult to tattoo, resulting in harder work for us. When applied incorrectly, it can result in uneven inconsistent tattoos and blow outs. If you are in need of numbing, please inquire with the artist and we can offer that service once the skin is open with a $50 fee.  

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We do not tattoo anyone pregnant, breastfeeding, or under the influence. If your skin has visible damage or irritation in the area you're seeking to have tattooed, we may not be able to. Therefore we ask that you do not shave prior to your appointment, in case it results in any razor burn or cuts.

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Obsidian tattoo is 18+, and 16+ with parental consent. 

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We are CASH ONLY. Debit/Credit machine is available only at conventions and events. If you want to tip your artist, we ask that you do so in cash.

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If our door is locked or closed when you arrive, please wait out in the lobby by the elevators. Our artist will be with you shortly, as we run our appointments back to back. We also ask not to come any more than 5 minutes early to your appointment as we most likely will not be ready yet. Please don't think we forgot about you!